Privacy policy
Privacy Policy
Effective Date: October 2025
Your Privacy
At Rise & Plunge Sdn Bhd (“we”, “our”, “us”), we respect the privacy of your personal information and are committed to protecting it. The purpose of collecting your personal data is to deliver our products and services, for future marketing purposes, and to continuously improve your customer experience.
Only authorized employees of Rise & Plunge Sdn Bhd have access to your personal information. We will not disclose your information to third parties except where necessary to provide services to you — e.g. arranging for delivery of products, performing security checks, conducting customer research and profiling, or where we have your explicit consent.
We may also be required to disclose information to regulators, lawyers, auditors, affiliated companies, trusted third-party service providers, and appointed marketing agencies.
Your Consent
We will never sell your name, address, e-mail address, credit card information, or other personal information to any third party (excluding partners you may have linked to through our website) without your consent.
Communication & Marketing
When you purchase from us, sign up for services, or otherwise provide your personal data, you will automatically be enrolled to receive updates about our products, promotions, news, and special offers via e-mail, SMS, post, Whatsapp or phone.
We provide this as a standard part of our service to keep you informed. However, you may opt out at any time using one of the following methods:
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Visiting your account on our website (after registering and logging in).
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Clicking the ‘unsubscribe’ link in any promotional email we send.
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Contacting us directly.
Your choice to opt out will be respected, and you will continue to receive only essential service-related communications.
Cookies
Cookies are small data files stored on your device that help us provide a better online experience. If you register with us, cookies may store your email address to make returning to our site easier.
You can adjust your browser settings to refuse cookies; however, doing so may limit certain website functionalities.
Site Statistics
We may disclose aggregate, anonymized statistics (e.g. number of visitors, purchases) to investors or business partners. To collect this data, we may use third-party analytics providers who use cookies and embedded tracking code. This information helps us understand user behavior and improve our services.
Disclosure of Your Information
We may disclose your personal information in the following situations:
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If Rise & Plunge Sdn Bhd sells or purchases a business or assets.
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If Rise & Plunge Sdn Bhd or substantially all of its assets are acquired by a third party, in which case customer data may be transferred as part of the assets.
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Where we are legally required to do so, or in order to enforce our terms and conditions, protect our rights, property, or safety, or that of our customers or others. This may include sharing information with other organizations for fraud prevention or credit risk reduction.
Third-Party Sites
Our website may contain links to third-party websites. Please note these sites have their own privacy policies, and we do not accept responsibility or liability for them. We recommend reviewing their policies before submitting any personal data.
Checking Your Details
If you wish to verify the personal information we hold about you, please contact us at the details below. For your security, we may require proof of identity. Please ensure you keep your login details confidential.
Contacting Us
We welcome feedback and questions. If you have any queries about this Privacy Policy please contact us.
This Privacy Policy may be updated periodically. Any changes will be posted on our website with the effective date.